Privacy Policy – ChalChal Gadi

Effective Date: [01-06-2025]

Welcome to ChalChal Gadi! We care about your privacy. This policy explains what information we collect, how we use it, and how we keep it safe.


1. Who This Policy Applies To

This policy applies to all ChalChal Gadi users, including Riders and Drivers, and covers our app, website, and related services.


2. What Information We Collect

  • From Riders:

    • Name, phone number, location, payment details

    • SOS contacts (only with permission)

  • From Drivers:

    • Name, phone number, license, vehicle details, bank info

    • Documents for identity and live location while driving

  • From All Users:

    • Ride history, date/time, route, usage of app

    • Device info like model, IP address, and app settings


3. How We Use Your Information

  • To book and track your rides

  • To process payments

  • To enable communication between Riders and Drivers

  • To improve safety and provide support

  • To enhance and improve our services


4. Who We Share It With

We do not sell your personal data. We only share it when needed, such as:

  • With payment providers, customer support, law enforcement (if required), or between drivers and riders for communication.


5. Your Rights

  • You can access, update, or delete your info

  • You can control app permissions from your phone settings


6. Contact Us

If you have any questions, please contact us:
📧 ravinderg9111@gmail.com
📞 +91-8570006000

ChalChal Gadi