Terms and Conditions

ChalChal Gadi

Welcome to ChalChal Gadi. By using our mobile application or services, you agree to the following terms:

1. User Eligibility

You must be at least 18 years old to use ChalChal Gadi. Drivers must hold a valid driving license, insurance, and meet local transport authority rules.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account. Any activity under your account is your responsibility.

3. Service Usage

  • Riders agree to pay the fare shown at the end of each ride.

  • Drivers agree to provide safe and lawful transportation.

  • Abuse, harassment, or misconduct of any kind will result in suspension.

4. Payments and Cancellation

  • Payments are processed via secure digital methods.

  • Riders may cancel a ride before pickup, but cancellation fees may apply.

  • Drivers must not cancel rides frequently without valid reasons.

5. Location and Data

Your location and device data may be collected to operate the app effectively. All data is handled as per our Privacy Policy.

6. Liability

ChalChal Gadi is a platform connecting riders and drivers. We are not responsible for any personal loss, delays, or accidents. However, we do our best to ensure safety and support.

7. Changes to Terms

We may update these terms at any time. Continued use of the app means you accept the new terms.

8. Contact

For help or complaints:
📞 8570006000
📧 ravinderg9111@gmail.com

ChalChal Gadi